Privacy Policy

We take your privacy seriously. This policy outlines how we collect, store, and use your personal information when you use our services, ensuring transparency and security at every step.

1. Introduction

Haus Planning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services related to planning objections in the UK.

2. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and postal address.
Case Information: Details of the planning objection, property address, and relevant documents.
Payment Information: If applicable, billing details for processing payments.
Website Usage Data: IP address, browser type, and usage patterns collected via cookies.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide professional planning objection services.
To communicate with you regarding your enquiry or service request.
To process payments and issue invoices.
To improve our website and services based on user interactions.
To comply with legal obligations and prevent fraudulent activities.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

With legal or planning professionals where necessary to enhance our service.
With service providers, such as payment processors, under strict data protection agreements.
If required by law, regulatory authorities, or court orders.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

6. Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal data, where legally applicable.
Object to or restrict the processing of your data in certain circumstances.
Withdraw consent for data processing, where applicable.

7. Security Measures

We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

8. Cookies and Tracking

Our website may use cookies to improve user experience and analyse traffic. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
info@hausplanning.co.uk